FAQ's & HELP CENTER
WHAT IS A HEALTH COACH?
A Health Coach is your personal cheerleader and guides you in discovering what best works for you based on your goals and ambitions. The role of the coach is to create a space for your wisdom to come out leading to accountability and success. Coaches train in behaviour change and motivational techniques, rather than acting as the expert and giving advice. The Health Coach creates an environment that gives you permission to take the lead.
WHAT DOES A HEALTH COACH NOT DO?
A Health Coach does not diagnose, treat, prescribe, interpret medical records, write meal plans nor recommend supplements.
DO YOU OFFER FACE-TO-FACE COACHING?
Our primary method of coaching is online via Zoom or Google Meet. We also communicate through phone calls, email and text messages. Group workshops can be via webinars or in person depending on where you are in the world.
WHAT DO YOU EXPECT FROM ME AS YOUR CLIENT?
Commitment to attending agreed appointments on time. Commitment in taking charge of your health and making profound changes that lead to a better quality of life. Taking responsibility for carrying out the assigned and agreed tasks between sessions as this will bring out the greatest clarity and success.
DO YOU ACCEPT MALE CLIENTS?
Yes, I coach male adults as well as female adults. All you need to do is book a discovery call to see if we are a right fit to work together.
CAN I BOOK A TRIAL COACHING SESSION?
We offer an initial 30-minute discovery session. This is a great way to find out if health coaching is right for you without commitment or obligation. During the discussion, we will talk about where you are now, your challenges and what you want to achieve by when. Its also important to work together in a coaching relationship, so this is a great opportunity to see if we are a good fit before we commit.
CAN I PAY BY INSTALLMENTS?
For our 12-week program, you are expected to pay in full at the start of our service or pay 3 monthly instalments which will be every 4 weeks. First instalment to be paid on booking. Paying a full amount on booking gives you a 5 percent discount.
DO YOU OFFER A GUARANTEE?
Before starting a program, the free 30 minute, no obligation discovery call should give us both an idea of whether we are a good fit to work together. Whilst you should not expect major transformation after the first few sessions of the 12-week program, if you feel unsatisfied after 2 sessions, you get a full refund within 14 days after cancellation.
ARE YOU INSURED?
Yes, we are insured. We have a Public Liability Insurance with Balens to provide our coaching services, in accordance with our professional qualifications, credentials and scope of practice
OUR CODES OF CONDUCT AND SCOPE OF PRACTICE
As part of our continued professional memberships, we abide by the following:
The UK Health Coaches Association (UKHCA) - Code of Conduct and Scope of Practice
The Association of Naturopathic Practitioners - ANP Code of Ethics
College of Naturopathic Medicine CNM - Scope of Practice for Health Coaches
Please read the Disclaimer carefully before using the website. By using the website, you agree that information shared on the website is for educational purposes only as well as the resources available for downloading through the website.
Not Medical or Health advice
The information contained on this website and available resources for download do NOT substitute Medical or Health advice from the Medical Professional who is aware of the facts and circumstances of your individual situation.
We have done the best to ensure that the information provided on this website and resources available for downloading are accurate and valuable.
Regardless of anything to the contrary, nothing on our website should stop you from consulting a Medical or Health Professional to address your health concerns. The company expressly recommend that you seek advice from a professional. Neither the company nor any of its employees or owners shall be held liable or responsible for any errors or omissions on this website or for any damage you may suffer as a result of failing to seek competent medical or health advice from a professional who is familiar with your situation.